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Delivery Information

shipping And Returns

“You have the right to your order without giving any reason to cancel 14 days after receipt. You have 14 days to return your product again after cancellation. You will get the full order amount including shipping costs will be credited. Only the costs for the return of your home to the online store are at your own expense. If you use your right of withdrawal, will the product with all accessories and – if reasonably possible – in the original condition and packaging to the entrepreneur returned. To make use of this right, please contact us via Kastriotclothing@gmail.com We will then order amount due within 14 days after notification of your return to return provided that the product has already been received in good order.”

conditions for the return of the products
The products must be returned to their original condition, undamaged.

Incorrectly supplied products or products which do not comply with the specifications have been received
you receive products that have been damaged or incomplete, then you have the right to send this back and the right products will be sent again. The costs will be for the account of Kastriot.eu.

In order to return your payment
after receiving the products are reviewed. Once approved, the money will be refunded within 14 days.

Costs of returning
the costs of returning the products are for the account of the consumer.

How does it return
in your order, you will receive a return form. Fill in according to the instructions of the return form and affix the Return Label to the box.

Click on the link for an overview of the general terms and conditions